Mail Support Services

Mail Support Services


Mail Support Services

167 S. Main St
Fairport, NY 14450-2517

Phone: 585-223-4241
Fax: 419-818-2566
Email Us

Data Services

You cannot generate leads if your mail piece does not get to your customer. 
Data Services refers to a wide range of tools, products, and procedures designed to improve the quality of your data.

Move Update:
In an effort to reduce undeliverable-as-addressed (UAA) mail, the United States Postal Service implemented new Move Update standards in 2008.  Undeliverable-as-addressed (UAA) mail includes mail pieces with incorrect or incomplete address information or mail addressed to a recipient’s old address after a move.  The cost to the USPS for forwarding, returning, or disposing of UAA mail is nearly $2 Billion annually.  The Move Update standards provide options for customers to reduce the number of mailpieces that require forwarding, return or being treated as waste by periodically matching address records with customer-filed change-of-address orders.  For more detailed information on Move Update Click here.

What is NCOA:
The NCOALink Product makes change-of-address information available to mailers to help reduce undeliverable mailpieces before mail enters the mailstream. The NCOALink Product is a secure dataset of approximately 160 million permanent USPS® change-of-address records.  The change-of-address data consists of the name and addresses of individuals, families and businesses who have filed a change-of-address with the USPS.

There are three levels of services:

  • Full Service Providers receive 48 months of change-of-address data weekly.
  • Limited Service Providers receive 18 months of data weekly.
  • End Users receive 18 months of change-of-address data monthly.

At the limited levels, mailers and End Users can process their own files instead of sending their files to third parties. Full Service and Limited Service Providers can offer NCOALink services to update third parties customer address files. End Users cannot offer NCOALink processing as a service. They can only process and update their own internal files. There are five types of licenses: Developer, Distributor, Full Service Provider, Limited Service Provider and End User. Click here for pricing and details

DSF Updating:
The DSF2 Product identifies whether a ZIP + 4® coded address is currently represented in the USPS® delivery file as a known address record. The DSF® Product contains vacant, residential, business or seasonal address information. It also identifies if an address is delivered to a curb-side mailbox or by a door-slot. This information will allow for more targeted mailings.   DSF2 processing is one of the approved methods outlined in the Domestic Mail Manual for sequencing mail pieces in walk-sequence when not using a simplified address.
Lower postage and reduce undeliverable mail. Click here for pricing and details

Data Appending:
Append up to 60 different eliminates to your data to better understand who your customers are.  Information that can be added to your list includes phone numbers, age, date of birth, marital status, household income, ethnicity, presence of children in the home, and much, much more. Click here for pricing and details

Best Address Cleaning:
Best Address cleaning is a comprehensive product that includes NCOA, address element correction and consumer data overlay.  Best Address is used to repair bad address records and add missing apartment or suite information to recapture as much as 80% of your bad or incomplete records. Click here for pricing and details

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