951 Park Forest Ln
Jacksonville, FL 32211-6228
Phone:(585) 223-4241 | Cell: (585) 721-1282
Mailhelp@MailSupportServices.com
Phone:(585) 223-4241 | Cell: (585) 721-1282
Mailhelp@MailSupportServices.com
BCC Mail Manager Software Support
Postal Presorting Software
Postal and Email List Acquisition
Data Hygiene Service like NCOA / PCOA / DSF Append and more
Data Processing solutions using BCC products to solve your toughest Data Processing needs
Customized training and script development for BCC Software’s Mail Manager
Mail Support Services was founded in 2001 to provide custom on-site training programs for new and existing Mail Manager Customers. By combining almost 25 years of software knowledge with a detailed understanding of the postal processes and requirements, we are able to offer a unique blend of educational and technical support resources for Mail Manager Software users around the country.Over the years we have expanded our support services to include refresher training for new staff, training for sales staff to teach the basics of mailing, customized project development and integration, remote access data processing back up services and much more. Throughout our many years we have maintained our commitment to providing fast accurate solutions to mailing and software questions any time of the day or night.
Moving the mail has always been our top priority. Should there be an error, we first focus on getting the mail off the dock. Once you have met your deadline, we can then go back to figure out how the problem occurred and work toward developing a plan to prevent it from happening again.
Mail Support Services, we are a data-driven direct mail consultant that specializes in optimizing your mailing campaign to maximize you ROI while meeting all of the USPS® requirements. We understand how confusing it can be to meet these requirements and we have developed processes that allow your mailer to work smart, not hard.
Unfortunately, selecting the specific data segments to get to your target audience can be a confusing task. Mail Support Services can help. With over 20 years of experience in list Acquisition Mail Support Services leverages our past experience and our close relationships with the largest group of list compilers in the country to get you the best data for your campaign. Whether your campaign requires a B2B, B2C, Residential or a specialty Niche Mailing List, We provide the guidance to help make your campaign a success.
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A Consumer list is a list of individuals based on a specific set of demographic characteristics. While there are several suppliers of consumer lists, Mail Support Services proudly uses Acxiom’s InfoBase-X, consumer mailing list whenever possible. With over 250 million individuals and 145 million households, Acxiom’s InfoBase X List is the largest, most accurate collection of U.S. consumer information available in one source. This higher quality list provides a much higher deliverability rate than other suppliers.With the widest selection of demographic, lifestyle and purchase behavior selects you can easily reach your best prospects. With over 3500 unique selects to choose from we have the mailing list for all of your marketing campaign.
A Resident / Occupant mailing list or Saturation list is the most economical way to target an entire neighborhood, zip code or specific carrier’s routes within a zip code. At virtually 100% coverage, the Resident Occupant list reaches nearly every household in America and has the highest deliverability rate of any list available. Because this list is supplied with “walking se quence” information, it allows you to claim the absolute lowest postage rates available for you mailing campaign. Since the mail pieces are addressed as “Resident” or “Occupant”, it ensures the piece will get delivered to the address on the piece regardless of who lives there. Resident Occupant lists are ideal for marketers who want to target by geography as opposed to specific demographic groups. Pizza parlors, home improvement contractors, and retailers interested in driving traffic to brick and mortar operations.Mail Support Services has partnered with Compact Information Systems to provide Resident Occupant mail lists. When it comes to focusing your marketing for the greatest impact, no other list provider offers the precision targeting capabilities that Compact has developed, and no other list provider delivers the quality data that Compact does day after day. This combination makes Compact our clear choice for saturation lists.Compact has led the way in qualifying with the USPS Computerized Delivery System (CDS) program. This authorizes us to acquire and continuously update our Resident List using the power of the USPS postal carriers and their mainframe. They are qualified to update over 99% of the CDS file, which typically results in more than 46 million changes each week. We also update our Carrier Route Polygons each month to reflect every address change.OccuName: Personalize your saturation mailing NamesAvailable only through Compact, OccuName is a powerful tool that enhances list response by making a saturation campaign more personalized.
OccuName is Compact’s Resident List file of USPS Deliverable Addresses with the head of household name appended where available. We can append an average of 70% of deliverable addresses with the current occupant’s name. Mailers still receive saturation postage rates, but typically generate a higher response rate through personalization. If you need the ultimate in Resident List Direct Marketing – with names – then OccuName is the solution for you.
There are many excellent sources for Business mailing lists to depending on your specific needs. Whether your needs include simple SIC or NAICS select, industry Directory’s, Executive Decision Makers, or any other specific group or associations Mail Support Services will source your list from the largest group of list compilers in the country to get you the best data for your campaign.You can select any type of business or combination of several business categories for your mailing or contact list. So if you are looking to sell to various companies, who work in several areas of expertise, we can deliver a comprehensive, all in one list to include exactly what you need.
Businesses can be selected on a wide range of demographics from sales volume, employee size, minority owner status as well as SIC (Standard Industrial Classification) or NAICS (North American Industry Classification System) code Business lists are available from compiled sources or industry specific specialty lists
When your marketing plan requires a more specific or narrowly defined market segment than a compiled list can provide, it may be time to look for a Specialty mailing list. When it comes to specialized data there is no limit to the types of niche market information that is available. These lists are managed by a data house that is contracted by the list owner. The data is verified for accuracy and their distribution is carefully monitored by the list management firm. This is done to ensure that the recipients are receiving only information that relevant to them and to insure that the message is legally compliant if necessary. Specialty lists usually require a longer lead-time than Consumer lists or Resident lists. Sample mail piece approval may also be required.
There is no reason to be confused or intimidated any longer. We are happy to bring our same philosophy of education and making better consumers to you. If you are a small to midsized company who is struggling to get new business or better results from your existing marketing strategy give us a call. We are happy to use our years of experience to help grow your business.
